What We Collect and Why
We gather three categories of information to operate zbaj for Bangladesh. First, account essentials — your mobile number or email, the wallet you choose for deposits, and the payment confirmations that verify each transaction. Second, device and session data — IP address, browser type, operating system,
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and access timestamps that help us detect unusual login patterns and keep your account secure. Third, activity logs — the games you open, the bets you place through our sportsbook or live casino, and the withdrawal requests you submit, all of which feed the balance calculations
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in your account wallet. We use this data to process payments through bKash, Nagad and Rocket, to verify your identity when you request a withdrawal, to comply with financial record-keeping rules in eligible regions, and to improve platform performance by identifying slow-loading lobby sections or payment
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bottlenecks. We do not sell your data to third parties. We share payment details only with the wallet provider you selected and with our payment processor to complete deposits and withdrawals. We share aggregated, anonymised usage statistics with game studios to help them optimise title performance,
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but those reports never include your name, phone number or wallet ID. When you discuss access or eligibility, understand that it depends on your local law and eligible regions. We store account data for as long as your account remains active, plus an additional period required
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by financial regulations in the jurisdictions where we operate. If you close your account, we retain transaction logs and identity records for the minimum period mandated by law, then delete personal identifiers while keeping anonymised summaries for internal auditing.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.